INFORMATION,
- Guests participating in the tour must have a Schengen visa valid for the entire duration of the tour. (Holders of a Green Passport are exempt from visa requirements.)
- To shop and spend in all countries included in the program during the tour, it is sufficient to have euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sports shoes should be preferred during the trip. It is advisable to bring a cardigan or similar clothing for the evening.
- When entering Turkey from abroad, to bring in goods (alcohol, cigarettes, etc.), a minimum stay of 3 days is required.
- Duty-free shopping limits when entering Turkey from abroad: Cigarettes: 3 cartons; Alcoholic beverages: 1 liter of alcoholic beverages (excluding alcoholic drinks containing more than 22% alcohol, wine and champagne); Alcoholic beverages: 2 liters of alcoholic beverages (including alcoholic drinks containing less than 22% alcohol, wine and champagne); Perfume: 600 ml; Makeup or skin care products: 5 items; Chocolate and confectionery: 2 kg; Coffee: 1 kg; Tea: 1 kg.
- The guide may make changes to the program flow depending on weather and road conditions, provided that all places specified in the program are shown.
- Registered guests have the right to cancel free of charge up to 30 days before the tour date. If cancellation is made less than 30 days before the tour date, a 30% penalty applies, and if 20 days or less remain, a 100% penalty applies. Medical reports obtained from authorities in Turkey, workplace leave documents, etc. submitted together with the cancellation request are unfortunately not accepted for the cancellation of hotels and services to be used outside Turkey.
- Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved, the final cancellation notice date is 20 days before the departure date. Cancellations due to insufficient participation will be notified by Viyatravel.
- In cases where only category information is provided without specifying the hotel name in the tour program, and/or there are multiple options for the same destination, the hotel(s) will be announced by Viyatravel 2 days before departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than those specified. In such a case, information will be provided by Viyatravel 15 days before the departure date.
- Triple rooms may be provided depending on hotel availability, and in such rooms the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are folding or coach beds, participants making reservations for a third person and/or child are deemed to have accepted the possible cramped conditions in the room and the type of bed. Child discounts are valid only for one child in the relevant age group staying with 2 adults.
- Breakfasts included in the tour program are served in accordance with the breakfast culture of the country visited and are generally offered as a limited menu called continental breakfast, consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated to the group.
- Panoramic city tours included in the tour package are tours of up to 2-3 hours, organized for the general introduction of the cities, conducted panoramically from inside the vehicle with guide commentary, and do not include entrance fees to museums or archaeological sites. If panoramic tours, as well as other tours specified in the program, cannot be carried out because the places to be visited are not permitted to be visited or entered by local authorities at the relevant day and time of the tour, or due to closed roads because of any event, or if weather conditions make the tour impossible, Viyatravel is not responsible for the failure to carry out such tours. Some tours may be conducted by public transport or on foot where roads are closed or vehicle access is not permitted.
- Waiting times at customs gates crossed by road during the journey may exceed standard times, and Viyatravel cannot be held responsible for any negative consequences arising from such delays.
- Extra tours are organized by the local provider we work with, with a minimum participation requirement of 20 people. If the required number is not reached, the tours cannot be operated, or extra tour prices, content, and vehicles used may vary depending on the number of participants. In addition, the days and times of the tours may be changed by the guide depending on the opening/closing status of museums and archaeological sites at the destinations and weather conditions.
- Participation in extra tours is optional and not mandatory. Passengers who do not wish to join extra tours arranged during the tour are deemed to have accepted waiting at a suitable rest area along the route. These passengers will be dropped off at a roadside rest stop before the extra tour begins and picked up from the same point after the tour is completed.
- For those participating in tours with flights, check-in and boarding procedures are personal responsibilities and must be completed by the guest before the flight at the relevant airline counters at the airport or online through the airlines' websites.
- Viyatravel is not responsible for passengers who do not arrive at the airport at the times announced by Viyatravel for participation in the tour, or who do not complete check-in and boarding procedures on time, or who complete them on time but do not board the aircraft. Passengers who miss the flight are responsible for all costs related to new round-trip flight tickets and transfers in the destination region in order to join the tour.
- Viyatravel is an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. Delays may occur on scheduled and charter flights, or schedules may change before and during the trip and flight. Viyatravel is obliged to notify such changes as soon as possible. The passenger purchases the tour accepting the risk of schedule changes. Children aged 0-2 do not pay airport taxes and airport service fees.
- The types of vehicles used in our tours are classified as follows according to the number of participants. The vehicle types below are assigned according to the number of people in each tour:
- Buses: (used for 25 - 46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
- Midibuses: (used for 17 - 24 people) *Isuzu Turkuaz, *Otokar Mega
- Minibuses: (used for up to 16 people) *VW Volt, *Mercedes Sprinter
- All guests are deemed to have sold the tour by accepting the above-mentioned terms.
What's Included
* Transportation services with luxury buses
* Local professional Turkish guiding services
* Accommodation in 3* or 4* hotels with breakfast
* Panoramic city tours specified in the program.
* Water service inside the vehicle
* Customs duties
* All highway, parking, and check-point expenses
Not Included
* Museum and archaeological site entrance fees.
* City taxes (5 EUR per person)
* Extras taken at the hotel and all personal expenses
* Breakfast on the first day
* Lunch and dinner.
* Schengen Visa
* Foreign exit fee
* Foreign travel health insurance