INFORMATION,
- Guests participating must have a valid Schengen visa for the entire duration of the tour. (Holders of Green Passports are exempt from visa requirements.)
- For shopping and spending in all countries included in the program during the tour, it is sufficient to have euros. In regions using local currency, the guide will assist with currency exchange.
- Comfortable walking shoes or sports shoes should be preferred during the trip. It is advisable to bring a jacket or similar clothing for the evening.
- When entering Turkey from abroad, to bring goods (alcohol, cigarettes, etc.) you must have stayed at least 3 days.
- When entering Turkey from abroad, the duty-free shopping limits are: Cigarettes: 3 cartons, Alcoholic beverages: 1 liter of alcoholic beverages (excluding alcoholic drinks containing more than 22% alcohol, wine and champagne), Alcoholic beverages: 2 liters of alcoholic beverages (including alcoholic drinks containing less than 22% alcohol, wine and champagne), Perfume: 600 ml, Makeup or skincare products: 5 items, Chocolate and confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg.
- During the tour program, guides may make changes to the itinerary flow due to weather and road conditions, provided that all places specified in the program are visited.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before departure. If less than 30 days remain until the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Hospital reports, work leave documents, etc. obtained from authorities in Turkey and submitted together with the participant’s cancellation request are unfortunately not accepted for the cancellation of hotels and services to be used outside Turkey.
- Our tour program is arranged with a minimum participation of 25 people. If sufficient participation is not achieved, the latest cancellation notification date is 20 days before the tour departure. The tour canceled due to insufficient participation will be notified by Viyatravel.
- When hotel names are not specified in the tour program and only category information is given, and/or where alternatives are offered for the same destination, the hotel(s) will be announced by Viyatravel 2 days before departure.
- In periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used farther than the stated kilometers. In such a case, Viyatravel will inform you 15 days before the tour departure date.
- Triple rooms are provided subject to hotel availability, and in such rooms the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or coach beds, participants booking for a third person and/or child are deemed to have accepted the possible cramped space and bed type in the room. Child discounts apply only to one child staying with two adults and matching the relevant age group.
- The breakfasts included in the tour program are served according to the breakfast culture of the country visited and are generally continental breakfasts consisting of butter, jam, bread, tea or coffee, with a limited menu, and may be served in a separate hall allocated to the group.
- Panoramic city tours included in the package are tours organized for the general introduction of cities, conducted with guide commentary from inside the vehicle, lasting at most 2-3 hours and not including museum or historical site entrances. If, on the day and time of any tour included in the program, it cannot be carried out because local authorities do not permit visits/entry, roads are closed due to an event, or weather conditions make the tour impossible, Viyatravel is not responsible for the inability to conduct such tours. Some tours may be carried out by public transport or on foot where roads are closed or vehicle access is not permitted, if possible.
- Waiting times at border gates crossed by road during the trip may exceed standard times; Viyatravel cannot be held responsible for any inconveniences caused by such delays.
- Extra tours are organized by the local Viyatravel service provider we work with, with a minimum participation requirement of 20 people. If sufficient numbers are not reached, the excursions may not be carried out, or the prices, content, and vehicles used for extra tours may change depending on the number of participants. In addition, the days and times of the tours may be changed by the guide according to the opening/closing status of museums and historical sites at the destinations and weather conditions.
- Participation in extra tours is optional, not mandatory. Passengers who do not wish to join extra tours organized during the tour are deemed to have accepted waiting at a suitable roadside rest stop along the route. These passengers will be left at a roadside rest stop before the extra tour begins and picked up from the same point after the tour is completed.
- For tours by plane, check-in and boarding procedures are personal responsibilities and must be completed by the guest before the flight at the relevant airline counters at the airport or online on the airlines' websites.
- Viyatravel is not responsible for passengers who do not arrive at the airport at the times announced for participation in the tour, who do not complete check-in and boarding procedures on time, or who complete them on time but do not board the aircraft. Any new outbound and return flight tickets required for passengers who miss the plane, as well as all expenses for transfers in the destination area, shall be borne by them.
- Viyatravel acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol of 28.09.1955. On scheduled and special flights there may be a risk of schedule changes or the times before the trip and flight may change. Viyatravel is obliged to notify such changes as soon as possible. The passenger has purchased the trip accepting the risk of schedule changes. Children aged 0-2 do not pay airport taxes and airport service fees.
- The types of vehicles used in our tours are classified as follows according to the number of participants. The vehicle types listed below are assigned based on the number of people on each tour.
Buses: (used for 25-46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
Midibuses: (used for 17-24 people) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (used for up to 16 people) *VW Volt, *Mercedes Sprinter
- All guests are deemed to have sold/purchased the tour by accepting the above-mentioned terms.
What's Included
* Transportation services with luxury buses
* Local professional Turkish guiding services
* Bed and breakfast accommodation in a 3 or 4-star hotel
* Panoramic city tours specified in the program.
* Bottled water service on the vehicle
* Customs taxes
* All highway, parking, and checkpoint expenses
Not Included
* Museum and site entrance fees.
* City taxes (10 EUR per person)
* Extras taken at the hotel and all personal expenses
* Breakfast on the first day
* Lunch and dinner.
* Schengen Visa
* International departure tax
* International travel health insurance