IMPORTANT NOTES
• The AGENT will assist with visa applications if passports and necessary documents are submitted completely. It is mandatory that passports are valid for at least 6 months for international trips.
• The AGENT is not responsible for any problems arising from the failure to provide the required documents for the visa in a timely and complete manner.
• Having a visa does not guarantee entry into that country. Passport control authorities have the right to refuse entry. In such cases, the responsibility lies with the traveler.
• In hotels with triple occupancy, the additional bed may be smaller than a standard bed. Some hotels may not have the triple bed arrangement. The AGENT will inform guests during the sales process for packages involving such hotels.
• Child prices are only valid if children stay in the same room and cabin as their parents as the 3rd and 4th person. For children under 2 years, the child must not be 2 years old at the time of return from the tour, and for children aged 3-12, they must not be 12 years old at the time of return from the tour.
• The AGENT reserves the right to make changes to the program due to external reasons.
• In case of insufficient participation, the AGENT will notify guests of cancellations/changes 21 days before the tour departure.
• The AGENT acts as an intermediary between the airline and our passengers and is subject to the 28.09.1955 Hague Protocol. Flight times may change before departure. All times must be confirmed 48 hours before the departure dates. Our passengers are aware and accept that flight details may change when purchasing the tour.
• For domestic low-cost flights, there is a baggage allowance of 20 kg.
• The AGENT reserves the right to change the hotels specified in the program as long as the category remains the same.
• Optional tours are organized subject to a certain participation requirement. If there is insufficient participation, they may not be organized. In cases where the number of participants is insufficient, the prices may be revised by the guide, and a new arrangement made.
• Guests who will not participate in optional tours during transit will be directed by our guide to rest areas before city entries.
• Tours that are not permitted to be visited by local authorities for any reason will not be conducted. The AGENT is not responsible for the inability to conduct these tours.
• In case of cancellation and changes, the "AGENT SALES CONTRACT" is valid.
• During the cruise, two of the evening meals will be formal dinners, and it is recommended that every male passenger has at least one suit and females have at least one evening dress.
• During the cruise, the restaurant where our group will have dinner and the tables will have been pre-determined and numbered according to names. Therefore, from the first meal on board to the last meal, everyone will sit at predetermined places.
• During check-in on the ship, every passenger (only one person for couples) must present a credit card to the ship's reception or deposit cash while receiving the cabin keys. Cash is not accepted anywhere on the ship except for the casino. The currency on board is EUR, and credit cards are accepted. You can learn about all your expenses from the televisions in your rooms.
• It is strictly forbidden to bring alcohol, irons, hair dryers, etc. on board.
• At the beginning of our cruise, colored luggage tags for all our group's suitcases will be delivered to you along with your cruise ticket. You need to attach these tags to your luggage at the cruise port.
• Your luggage may not arrive at your cabins until late on the first day of the cruise. This is a situation caused by density and crowding and is definitely the ship's responsibility. Therefore, it is advisable to carry essential items for the first day in a small hand bag.
• You must strictly adhere to the ship's departure times. Passengers must board the ship at least 60 minutes before the scheduled departure time. Otherwise, you may not be allowed to board the ship. In such a case, our agency will not be responsible.
• At the end of our cruise, you need to collect your luggage by attaching the tags that will be provided the night before to your cabins and leaving it in front of your cabin doors by 00:00. After the disembarkation process, our group will collect their luggage from the station where their luggage is located. WE KINDLY REQUEST THAT EACH PASSENGER COLLECT THEIR LUGGAGE BY TOUCHING AND CHECKING IT.
• ALL GUESTS MUST CARRY THEIR ROUND-TRIP FLIGHT TICKETS AND CRUISE TICKETS WITH THEM. GUESTS WHO DO NOT PRINT THEIR TICKETS ARE RESPONSIBLE FOR COUNTRY/SHIP ENTRY.