— Sabiha Gökçen Airlines scheduled flight from Istanbul (SAW) to Madrid (MAD) round trip economy class plane ticket — Airport taxes — 7 nights accommodation with breakfast in 3* & 4* out-of-town hotels — Airport-hotel-airport transfers — All city transfers with our private buses — Madrid City Tour — Salamanca City Tour — Cuidad de Rodrigo Tour — Porto City Tour — Nazare Tour — Fatima Tour — Obidos Tour — Lisbon City Tour — Sintra Tour — Cabo Da Roca — Cascais — Estoril — Sevilla City Tour — Ronda Tour — Cordoba Tour (Excluding Mosque Entrance) — Granada City Tour — Professional Turkish guiding and assistance services — TURSAB professional liability insurance

— Alhambra Tour (Excluding Entrance) — Visa fee, service charge — Domestic flight connection ticket — Tourist city taxes — Travel health insurance — Lunch and dinner not specified in the program — All personal expenses and hotel extras — International departure tax fee — Museum and archaeological site entrance fees — Driver tips 10 Euro / per person (optional)

1- General Conditions are an integral part of the tour program and cannot be considered independently of the tour program. 2- In the event that sufficient participation for the trip is not achieved; Wtatil may cancel the tour up to 21 days before the trip date. In such a case, cancellation information will be communicated to the guest. The entire tour fee will be refunded to the guest. The refund of additional services purchased outside the tour; the domestic flight connections purchased from Wtatil will also be refunded to the guest, if visa services and travel health insurance were applied for using the guest's name, since these services would be considered used, they cannot be refunded to the guest. If the guest purchased the domestic flight connection from a different supplier independent of Wtatil, in case the tour is canceled by Wtatil, they cannot request any fee refund from Wtatil. The guest acknowledges in advance any financial and moral losses that may arise from the cancellation of the tour when purchasing the tour, and Wtatil cannot be held responsible. 3- In cases where sufficient participation for the trip is not achieved, Wtatil has the right to show goodwill by not canceling the tour. In this case, since the tour will be provided individually for the guest, the package includes only the inbound and outbound transfers for international flights. Cancellation and Changes 4- Our guests have the right to cancel without penalty by notifying Wtatil in writing up to 30 days prior to the departure date, except for airline tickets that have been paid and/or committed. If there are 31 days or less left until the trip start date, they can cancel by paying a penalty equal to 50% of the remaining tour fee from the airline ticket. If cancellation is requested 15 days or less before the trip start date, they can cancel by paying the full tour fee as a penalty. In the event of a cancellation request, the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance may vary depending on the duration of the cancellation request, so prior information must be queried. Wtatil cannot make any commitments regarding the refund of additional services. Guiding Services and Extra Tours 5- The days and times of the tours specified in the program may be changed by the guide according to the open/closed status of museums, historical sites, and weather conditions at the places to be visited. Different guides may accompany our guests during the tours. 6- The panoramic city tours included in the tour package are organized for the general introduction of the cities and are conducted as a panoramic tour with a guide's narration from the vehicle, not including museum and historical site entries, and typically last a maximum of 2-3 hours. Panoramic tours and other tours specified in the program may not be conducted if local authorities do not allow visits due to closed roads or events, or if the tour cannot take place due to weather conditions; Wtatil is not responsible for any inability to conduct these tours. Some tours may be conducted using public transportation or on foot where vehicle access is not permitted. 7- Our guide may change the days of city tours and/or additional tours depending on the number of participants and the closed status of the museum and historical site, which is also valid in case of changes to flight times. 8- Important notes for tours conducted by Speed Boats; heavy meals should not be consumed immediately before boarding the boat, and excessive amounts of water should not be consumed. Guests with stomach, back, neck complaints, or pregnant guests should inform their guides of their conditions. 9- There is no refund if the services specified in the prices are not utilized. About Flights 10- Wtatil acts as an intermediary between the airline and the passenger, and in the event of any disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and the Warsaw Convention, will apply. 11- Delays or changes in flight times may occur on scheduled and charter flights. Wtatil is obligated to notify these changes as soon as possible. The passenger has accepted the risks of changes/cancellations to the flight times when purchasing the tour. 12- Children aged 0-2 only pay the airport tax. 13- According to airline rules, if the outbound flight of a purchased round-trip ticket is not used, the return flight will be canceled by the airline. 14- The check-in and boarding processes for those participating in the tours are personal responsibilities, and these processes must be completed by the guests at the airports in advance through the relevant airline counters or online on the airline companies' websites. 15- Last-minute delays and gate changes in flights are announced verbally at the airports and displayed on information boards in the area. This information must be followed up by the guests themselves. 16- Guests who are not present at the specified airport at the designated times in accordance with the airline's rules, who do not perform check-in and boarding processes on time, or who have completed these processes on time but do not board the plane will not have Wtatil responsible for not conducting the flight. All expenses associated with obtaining new round-trip tickets and transfers in the destination area for guests who miss their flights are their own responsibility. 17- The general luggage weight for flights departing from Turkey is 20 kg. This weight may vary depending on the airline company and the destination country. If there are domestic flights in the destination country, this luggage weight can drop to 15 kg. Additional luggage weight/price rules are determined by the airlines and are not under Wtatil's responsibility. 18- For guests wishing to upgrade their plane tickets with miles (to business or first class); upgrade transactions can only be performed based on the airline's availability after the tickets have been issued. No guarantee is provided for miles on every flight. Please check the upgrade eligibility of the program's tickets. 19- Meals and online check-in services may incur additional charges with some airlines. Other Matters 20- Wtatil will not accept responsibility for any changes or cancellation processes made directly by the guest in contact with the hotel. In this case, Wtatil's cancellation conditions will apply. 21- In cases where the hotel(s) are stated only by category information in the tour program and/or provided as options for the same destination, the guests will be informed by Wtatil 48 hours before the tour departure. 22- During special periods such as fairs, congresses, concerts, events, or sports tournaments, hotels may be used from locations further away than the specified locations or km. In such a case, Wtatil will inform 15 days prior to the departure date. 23- When registering for the purchased tour; passengers must correctly enter/disclose their name as it appears on their passport, date of birth, and passport number in the system. Flight tickets are issued according to this information. Penalty fees arising from incorrect information will be charged to the guests. 24- To be able to use your mobile phone abroad, check before leaving Turkey to ensure that your phone is activated for international use by contacting the company to which your line belongs. 25- The hotel check-in time is 15:00, and the check-out time is 12:00. 26- Requests regarding the room (high floor, close to common areas, smoking/non-smoking, bed type) will be notified by Wtatil to the hotel. Efforts will be made to ensure that the reserved rooms correspond to the guests' preferences based on hotel availability. The fulfillment of these requests depends on the availability at the time of check-in and cannot be guaranteed by Wtatil. 27- Breakfasts offered at hotels may differ from the rich traditional Turkish breakfast. Typically served as continental breakfast, it may consist of limited options like butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for groups. 28- In some cases, a double bed may be provided instead of a twin-bed room. Most European hotels offer rooms with two beds that can be combined if necessary. 29- The child and extra bed policies may vary according to each hotel's room types. 30- All kinds of extra beds and baby cots are provided upon request and based on the hotel's availability and must be approved by the hotel. 31- The capacity for extra beds or baby cots in a room is a maximum of 1 unit. 32- In triple rooms, there is the application of an extra bed, and the bed allocated for the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds consist of folding and what are referred to as coach beds. Our guests accept that they may experience crowding in the rooms and the types of beds due to the extra beds added to the standard room in reservations for triple rooms and/or those with children. 33- If the number of adults and the number of children staying in the hotel reservations is incorrectly declared by our guests, the relevant hotels may charge additional fees. In such a case, the responsibility lies with the guest who provided incorrect information. Hotels may request identification for age verification of children. 34- In reservations of 2 adults + 1 child, a separate bed may not be available for the child. Child rates are only valid if the child is staying with two adults. Child discounts apply only to the "single child" who meets the age group for those staying with two adults. 35- Daily currency exchange rates are reflected in the TL prices. The rates applicable at the time of payment are valid. Your additional requests and some extra services you will receive at the hotel (mini-bar, ironing, etc.) will be subject to an additional charge by the hotel and will not be included in the charges at the time of purchase, and will be paid directly to the hotel during your stay. 36- Some countries may have different applications regarding city, tourism, or local-level taxes. Any such city, tourism, or other taxes being implemented will be charged to the guest by the hotel upon entry or exit. 37- The road distances given in the programs are based on maps. Travel times may extend due to traffic, weather conditions, the geographical location of the country visited, road works, and other conditions. 38- Wtatil may change the order of the cities in the program and the main airline to be flown without altering the content of the program in urgent circumstances or when deemed necessary. 39- Personal belongings, bags, suitcases, passports/identities of the participants in the tour are under their own responsibility, and Wtatil is not responsible for forgotten/lost/stolen items. If forgotten items are found, costs related to delivering them to the country and/or person are borne by the item owner. 40- Participants in the tour must carry their travel health insurance policies and any necessary medications and reports in case of health issues. 41- For possible extra expenses at the hotel, official identification with a photo/pasport and credit card or cash deposit may be requested at check-in by the hotel. The refund of the deposit requested at check-out is a transaction between the hotel and the guest and Wtatil has no intervention in this process. Visa and Passport 42- There is no visa application for Turkish citizens. 43- Guests must have their passports valid for at least 6 months beyond the end date of the trip. 44- At customs crossings/border checkpoints, there must be at least 2 blank pages in your passport to stamp entry-exit. 45- Being exempt from a visa for entry into the countries on this tour does not mean it is allowed to enter/exit the country; the passport police have the authority to refuse you entry/exit from the country, and Wtatil is not responsible for this situation; the responsibility lies with the passenger. 46- Guests who are not Turkish citizens or have dual citizenship and will participate in the tour using another country's passport should personally consult the relevant consulates regarding the visa procedures applied by the country to be traveled; otherwise, Wtatil will not be liable for any resulting consequences. 47- To avoid problems with customs police at the border of the country to be visited due to torn, worn, wet, and/or similarly damaged passports, passports must be renewed. In the absence of this, the responsibility lies with the passenger. 48- Guests under the age of 18 traveling alone or with only one parent may be asked for a document showing the common consent of both parents at the country entry-exit checks; therefore, it is advisable for guests under 18 and their parents to be vigilant on this matter.