IMPORTANT NOTES
• The Agency will assist in obtaining visas provided that passports and necessary documents are submitted completely. It is mandatory to have a passport that is valid for at least 6 months for international travel.
• The Agency is not responsible for problems arising from the late or incomplete submission of necessary documents for the visa.
• Obtaining a visa does not mean the right to enter that country. Immigration officers have the authority to deny entry. In such cases, the responsibility lies with the traveler.
• Extra beds in hotels with triple occupancy may be smaller than standard beds. In some hotels, there may not be an option for a third bed. The Agency will inform guests about such hotels at the time of sale of the packages.
• Child rates are valid only if the child stays in the same room and cabin as their parents as the 3rd and 4th person. In the 0-2 age category, the child must not be over 2 years old at the end of the tour, and in the 3-12 age category, the child must not be over 12 years old at the end of the tour.
• The Agency reserves the right to make changes to the program due to external reasons.
• In case of insufficient participation for the tour, the Agency will notify guests of cancellation/change at least 21 days before the tour starts.
• The Agency acts as an intermediary between our passengers and the airline and is subject to the Hague Protocol of 28.09.1955. Flight times may change before departure. All times must be confirmed 48 hours before the departure dates. Our passengers have purchased the tour with the understanding and acceptance that flight details may change.
• For domestic low-cost flights, there is a baggage allowance of 20 kg.
• The Agency reserves the right to change the hotels specified in the program as long as the category remains the same.
• Extra tours are organized under certain participation conditions. If participation is insufficient, they may not be organized. If the number of participants is insufficient, the prices may be revised by the guide, and a new arrangement may be made.
• For extra tours on the way, guests who will not participate will be directed by our guide to the rest areas before entering the city.
• Tours that are not allowed to be visited by local authorities for any reason will not be conducted. The Agency is not responsible for the cancellation of these tours.
• In case of cancellation and changes, the "AGENCY SALES CONTRACT" is applicable.
• Out of the dinners you will take during the cruise, 2 will be formal dinners, and it is recommended that every male passenger have at least one suit and every female passenger have at least one evening dress.
• During the cruise, the restaurants and tables where our group will have dinner will be pre-determined and numbered according to names. Therefore, from the first meal on the ship to the last meal, everyone will sit in the predetermined places.
• During the check-in for the ship, every passenger (for couples, only one person) must present a credit card or deposit cash at the ship's reception when receiving cabin keys. Cash is not accepted anywhere on the ship except for the casino. Euro currency and credit cards are valid on the ship. You can check all your expenses through the televisions in your rooms.
• It is strictly prohibited to bring alcohol, irons, hair dryers, etc., onto the ship.
• At the start of our cruise, specific colored luggage tags will be delivered to you along with your ship ticket for all our group's luggage. You must attach these tags to your luggage at the cruise port.
• Your luggage may not reach your cabins until late evening on the first departure day of the ship, due to crowding and busy situations, which is absolutely the responsibility of the ship. Therefore, it is advisable to pack your essential needs in a small carry-on bag to bring with you on the first day of boarding the ship.
• The departure times of the ship must be strictly adhered to. Passengers must embark on the ship no later than 60 minutes before the ship's departure time at the ports. Otherwise, you may not be able to board the ship. In such cases, our agency will not be held responsible.
• At the end of our cruise, you will need to collect your luggage by attaching the tags provided to your cabins the night before and leaving them in front of your cabin doors by 00:00. After our disembarkation process, our group will retrieve the luggage from the station where your luggage is located. WE KINDLY REQUEST THAT EACH GUEST TAKES THEIR LUGGAGE BY TOUCHING AND CHECKING IT.
• ALL GUESTS MUST HAVE THEIR ROUND TRIP AIRPLANE TICKETS AND CRUISE TICKETS WITH THEM. GUESTS WHO DO NOT PRINT THEIR TICKETS WILL BE RESPONSIBLE FOR ENTRY TO THE COUNTRY / SHIP.
